Hubspot Operations Manager (Picton)

Hubspot Operations Manager (Picton)

31 Oct
|
Havenly Brands
|
Picton

31 Oct

Havenly Brands

Picton

About Havenly
At Havenly Brands, we’re building this generation’s premier destination for all things home. Alongside our award winning Havenly design services, we proudly own and operate some of the best home furnishings brands in the business including Havenly, Interior Define, The Citizenry, Burrow, The Inside, The Expert, and St. Frank. Our family of brands is growing and we’re looking for amazing people to join us on this journey
Havenly is not just the #1 residential interior design service in America - we’re architecting the future of how millions design their homes. With our proprietary 3 D visualization technology, our worldwide network of designers empowered with AI tools, and our revolutionary customer-facing AI design assistant, we’re at the inflection point of a massive market transformation. This is a rare prospect to help build the category-defining business at the intersection of AI, design, and commerce.
Our Core Values
Exhibit Gumption: meet every challenge with spirit and energy; believe the impossible is possible.
Overperform: work hard, move fast, be scrappy.
Stay Playful: no jerks, no whiners; have fun and keep perspective.
Act Like an Owner: be accountable, speak up, act in Havenly’s best interest.
About the Role




We’re hiring a Hub Spot Operations Manager to own the health and strategy of our Hub Spot ecosystem across multiple brands: a system owner role, not a ticket queue, working on-site in Denver alongside the sales, retail, and marketing teams who rely on Hub Spot every day. Hub Spot is how our sales teams and Design Experts reach every customer, whether they come to us through a swatch order, a studio walk-in or appointment, a phone call, or a chat, and parts of it are broken in ways that quietly cost us revenue. Great in this role means you find what’s broken before the business feels it, fix it at the root, and build the routing, sequences, and customer communications that turn every entry point into a sale.
What You’ll Own
Finding and fixing what’s broken. Run proactive audits of workflows, sequences, enrollment triggers, deal stages, and integrations. Trace every issue to its root cause and fix it so it stays fixed: triggers that silently skip returning contacts, duplicate or merged records that double count, automated replies that create junk deals, and syncs that quietly stop.
Multi-brand Hub Spot architecture. Manage Hub Spot for multiple brands, some sharing one

📌 Hubspot Operations Manager (Picton)
🏢 Havenly Brands
📍 Picton

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