Collaborate with the Product owner and functional Lead to refine the product backlog, translate business needs into detailed user stories and define acceptance criteria
Engage with stakeholders to gather, clarify and validate requirements (performance, usability, compliance security included)
Participate all scrum ceremonies and lead squad refinement sessions
Support QA by providing functional scenarios, clarifying requirements and validating test cases against business needs
Perform POC and impact analysis on existing Salesforce processes, configurations and data
Configure Salesforce declarative features like validation rules, flows, page layouts, profiles, PS and PSG to support business needs
Assist in defect triage and resolution
Ensure compliance with Salesforce best practices and security standards Skills and Qualifications Relevant college,



university, or post-graduate degree in Engineering or related education
8+ years of experience working as a Salesforce Analyst/Designer and 5+ years experience in financial industry
Solid experience as a Salesforce Administrator and foundational understanding of Salesforce Financial Services cloud
Experience creating and managing user stories, acceptance criteria and backlog refinement
Basic understanding of banking workflows, customer and product lifecycle
Experience with Jira, confluence or similar Agile project management tools
Familiarity with Agile delivery, Jira, confluence and Dev Ops pipelines in enterprise settings

📌 Salesforce Functional Designer (Toronto)
🏢 Tamanna Technology
📍 Toronto