Remote in Canada, this Enterprise Customer Success Manager role centers on Io T solutions, strategic advising, and long-term customer partnerships.
At Samsara, you will support top customers after implementation, understanding fleet challenges and customizing the Connected Operations Cloud. You will collaborate with Sales, Support, Sales Engineering, and Product while advising organizations across physical operations.
Key Responsibilities: Compose joint success plans with customer objectives, metrics, and timelines
Orchestrate executive business reviews with customer decision-makers
Conduct workshops and recommend workflow changes
Explain Samsara platform capabilities across industries
Mentor Customer Success and Support teams
Requirements: Four-plus years in senior Customer Success,
📌 Enterprise Customer Success Manager (Toronto)
🏢 Samsara
📍 Toronto
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