Overview At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.
About The Role
We are currently seeking a Business Insights & Analytics Manager. This role lead’s the evolution of our analytics capabilities in the dynamic retail and direct sales industries. The position is responsible for turning complex business questions and data into actionable insights, strategic recommendations, and measurable business outcomes. The ideal candidate is a robust analytical leader and business partner who can identify the right questions, guide the team in uncovering the “so what” behind the data, and translate insights into clear recommendations for business leaders while advancing advanced analytics and AI adoption.
Location: Mississauga, ON. CANADA
What you’re responsible for:
Lead the development and execution of an analytics agenda aligned to business priorities and strategic objectives
Ensure the team moves beyond descriptive reporting to identify trends, drivers, opportunities, risks, and actionable insights




Establish standards for high-quality analysis and ensure insights clearly articulate the “so what” and recommended actions
Identify opportunities to apply forecasting, statistical analysis, predictive analytics, segmentation, and machine learning to business problems
Guide the team in selecting appropriate analytical methodologies and translating complex analysis into business recommendations
Partner with senior business leaders to identify strategic questions, opportunities, and problems that can be addressed through data and analytics
Act as a trusted advisor and thought partner, challenging assumptions and bringing forward insights that influence business decisions
Lead the adoption of generative AI, AI-powered analytics, and emerging technologies to improve the speed, quality, and scalability of analytical work
Lead, coach, and develop a team of Business Analytics & Insights Analysts, building strong analytical, business, and communication capabilities
Collaborate with leaders across Marketing, Sales, Operations, Finance, and other functions to understand priorities and identify opportunities for analytics to create value
Provide strategic oversight of dashboards, scorecards, and reporting solutions to ensure they support decisions and do not replace deeper analysis
Coordinate with BI, Data, and Technology teams to ensure analytical solutions are supported by reliable, scalable,



and appropriately governed data
To join our team:
Bachelor’sdegree(orequivalent)in Data Analytics, Data Science, Computer Science, Statistics, Mathematics, Finance, Economics, Business, Management Information Systems,orarelatedfield
7+yearsofexperienceinanalytics,businessintelligence,datascience,orrelatedanalyticaldiscipline(retailordata-drivenenvironmentpreferred)
Strongexperienceindataanalysis, SQL,statisticalanalysis,forecasting,predictiveanalytics,and/oradvancedanalyticaltechniques
Experiencewithanalyticalandvisualizationtechnologiessuchas SQL, Python, Domo, Power BI, Tableau, R,orsimilarplatforms
Familiaritywithmachinelearning,generative AI,and AI-poweredanalyticaltoolsisanasset
Strongbusinessacumenandstrategicthinking,withtheabilitytotranslatebusinessprioritiesintoanalyticalopportunitiesandinfluencedecisions
Provenpeopleleadershipandcoachingskills,withexperiencedevelopinganalyticaltalentandcreatingahigh-performingteamenvironment
Excellentcommunication,presentation,andstakeholdermanagementskills,withtheabilitytocommunicatecomplexanalysistoseniorleadersandnon-technicalaudiences
Highlycuriousandproactive,withtheabilitytochallengeassumptions,navigateambiguity,anddriveanalyticalinitiativesfromquestionthroughtobusinessimpact
The salary for this role is $100 K to $110 K, with a yearly eligible 10% bonus. Your final compensation will reflect your years of experience and beyond the numbers, we’re proud to offer a holistic package that includes:
Generous time off: Start with 3 weeks of vacation.
Comprehensive benefits package: Includes medical, dental, vision and a health spending

📌 Business Analytics Manager (Mississauga)
🏢 OSL Retail Services
📍 Mississauga