Coordinate reservations for Nootka Marine Adventures from Head Office Courtenay, using customer service and communication skills to support guest bookings.
As Reservations Coordinator, you will guide guests from initial inquiry through confirmed reservation. You will recommend accommodations, activities, and services while supporting sales goals. The position requires confidence with reservation systems, Monday.com CRM, Microsoft Office, email, and other digital tools.
Key Responsibilities:
- Convert guest inquiries into confirmed reservations
- Create reservations for accommodations, moorage, camping, and fishing
- Respond accurately to phone and email inquiries
- Promote Nootka Marine Adventures through sales campaigns
- Record guest information,
quotes, and follow-up activities
Requirements:
- Minimum two years customer service, reservations, hospitality, tourism, or sales experience
- Solid verbal and written communication skills
- Availability for flexible schedules, including weekends
- Strong organization and attention to detail
- Interest in fishing, marine recreation, or outdoor tourism
Bring organized communication, reservation expertise, and guest-focused sales skills to Nootka Marine Adventures’ west coast resorts.