Lead Gucci Canada’s client engagement strategy through retail planning, relationship management, and regional events across directly operated stores and outlets. Travel domestically up to 60%.
The Manager of Client Engagement, Canada translates Gucci America’s strategy into store-embedded plans supporting retention, elevation, acquisition, and sales. This manager leads client development, client relations, and client events. Success requires collaboration with Store Directors, retail leadership, corporate teams, and the General Manager, Canada.
Key Responsibilities: Lead store-specific client development strategies and annual planning
Analyze client performance, initiatives, and sales impact
Build relationships with top clients and VIP groups




Manage regional events calendars, budgets, vendors, and execution
Present business area performance results regularly
Requirements: Bachelor’s degree preferred
Three-plus years’ management experience in relevant industries
Proven B2 B and B2 C client management experience
Luxury fashion industry knowledge and appreciation
Microsoft Power Point, Excel, CRM, and business intelligence experience
Apply client development, luxury relationship management, strategic planning, and event leadership across Gucci Canada’s retail network.

📌 Gucci Canada Client Engagement Manager (Toronto)
🏢 BROBSTON GROUP
📍 Toronto