Bachelor's degree in business administration, commerce or related field with 3 to 10+ years of work experience
Field of studies: Administration/ Commerce, Aeronautical Maintenance, Aeronautics, Aerospace
International Administration, Management, Operations Management, Business Management
Exceptional communication skills
Background in aerospace or automotive industry
Nice to Have Skills & Experience
French is an asset
Job Description
Insight Global is seeking an Aviation Customer Manager to join a top aerospace company in Longueuil, QC. This role is 5x week onsite.
The Aviation Customer Manager is responsible for fostering relationships with clients by ensuring pre-delivery and after-sale support to aircraft and fleet customers which include commercial and technical service management.
You will be the main point of contact for your clients and represent their interests within the company.
Key Responsibilities
- Own the customer relationship throughout an engine shop visit, from pre-planning through completion and return to service.
- Coordinate shop events and logistics, including engine removal dates, shop location, timing, and any rental engine requirements.
- Manage the commercial side of the shop visit, reviewing/approving cost estimates and negotiating with customers when needed.
- Interpret customer contracts and have informed discussions around pricing, scope, and contractual obligations.
- Oversee final commercial closeout, including reviewing the invoice, coordinating