Represent Arc’teryx on the retail floor through technical product knowledge, customer service, and authentic guest interactions. This is an onsite, part-time chance.

As a Product Guide, you deliver a best-in-class brand experience while understanding products and recommending them around guest needs. You champion Arc’teryx in-store and within the community, support store initiatives, and develop your outdoor passions with the team.

Key Responsibilities:

- Share technical product knowledge and solve guest problems
- Recommend products based on guest interests and needs
- Process purchases, returns, warranties, and Used Gear transactions
- Answer phones, emails, voicemails, and occasional social channels
- Receive and unpack inventory boxes weighing five to thirty pounds

Requirements:

- Passion for exceptional customer service and outdoor experiences
- Self-motivated approach with strong problem-solving abilities
- Flexibility and adaptability when facing ambiguity
- Ability to balance autonomy with collaboration
- Availability for required weekend, opening, and closing shifts

Bring outdoor passion, product expertise, and customer service to Arc’teryx as a part-time Product Guide.

📌 Arc’teryx Product Guide Retail (Montreal)
🏢 Arcteryx
📍 Montreal