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Description:
Permanent Full Time
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Claim Secure, a wholly owned subsidiary of Canada Life, is a leading third‑party payer and pharmacy benefits manager in the group insurance industry, supporting thousands of benefit plan sponsors and millions of plan members.
As VP & Chief Commercial Officer, you will be one of Claim Secure's senior leaders and will help shape the direction and performance of the business. You will lead our commercial and client service agenda, serve as executive sponsor for key clients and partners, and work closely with the CEO and senior leadership team on profitability, revenue growth and the continued evolution of Claim Secure.
This is an prospect for an experienced industry leader to take on broad decision‑making responsibility in a smaller, fast‑paced and entrepreneurial business. You will combine deep knowledge of the third‑party payer and administrator market with robust client leadership, commercial judgement and a company‑wide mindset to strengthen existing relationships, create new products and services, and position Claim Secure for future growth.
What you will do
Build and deepen relationships with key third‑party administrators, insurance brokers and advisors, and other major clients, serving as executive sponsors and engaging confidently with brokers, trustees, senior executives and other industry stakeholders.
Protect and grow the Claim Secure business by retaining existing clients, pursuing new revenue opportunities and expanding Claim Secure's products and services.
Lead and support the sales organisation by coaching leaders and teams, strengthening sales practices and positioning resources to respond effectively to client and market opportunities.




Develop a strong understanding of Claim Secure's sales, clinical and pharmacy revenue streams, Client Services, operations, plan management, implementation processes and evolving systems capabilities.
Partner across the business to adapt existing offerings to new systems capabilities and develop new products, services and revenue opportunities.
Provide leadership and oversight for Client Services, identifying opportunities to improve practices, strengthen client experiences and better support existing clients.
Exercise broad decision‑making accountability across the portfolio, collaborating with the CEO and senior leaders on material issues while providing clear direction within areas of responsibility.
Build strong working relationships across Canada Life where teams and capabilities intersect with or support Claim Secure's business and growth opportunities.
What you will bring
Deep knowledge of the third‑party payer and health benefit plan administrator market and broader group benefits ecosystem, supported by established relationships and credibility with brokers, administrators, trustees and industry stakeholders.
A strong track record of managing critical client relationships, with the executive presence and judgement to represent Claim Secure and build confidence among senior decision-makers.
Commercial leadership experience with demonstrated revenue responsibility,



strong financial acumen and an understanding of profit and loss accountability; prior full P&L; ownership is particularly valuable.
The ability to lead through others by coaching experienced sales and business leaders, strengthening commercial practices and helping teams pursue growth opportunities.
A company‑wide leadership mindset and the breadth to operate beyond a functional remit, contributing to decisions that shape Claim Secure's performance, profitability and future direction.
Strong organizational judgement and change leadership, with the ability to develop succession plans, evolve capabilities and assume broader senior management responsibilities as the organization changes.
A collaborative, pragmatic approach to decision‑making, paired with the confidence to operate with meaningful autonomy in a smaller, fast‑paced and entrepreneurial environment.
Operational experience or exposure is an asset but is not required.
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Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Grow with Canada Life
We’reunited by a shared purpose: to improve the financial,physicaland mental well‑beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you
What we offer :
We’re committed to supporting our empl

📌 Vice-president & Chief Commercial Officer, Claimsecure (Toronto)
🏢 Canada Life Group
📍 Toronto