Bilingual Trade Support Specialist (Toronto)

Bilingual Trade Support Specialist (Toronto)

31 Oct
|
Questrade Financial Group
|
Toronto

31 Oct

Questrade Financial Group

Toronto

What’s in it for you as an employee of QFG?

- Health & wellbeing resources and programs

- Paid vacation, personal, and sick days for work-life balance

- Competitive compensation and benefits packages

- Work-life balance in a hybrid environment with at least 3 days in office

- Career growth and development opportunities

- Opportunities to contribute to community causes

- Work with diverse team members in an inclusive and team-oriented environment

This job posting is for an existing vacancy.

We’re looking for our next Bilingual Trade Support Specialist. Could It Be You?

The Trade Support Specialist is a high-tier subject matter expert dedicated to achieving First Contact Resolution (FCR) for specialized trade-related inquiries. By adopting the "You touch it, you own it" mantra, this role eliminates siloed support by empowering the specialist to own the entire client journey for technical trade concerns.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

- Ownership-Driven Support: Serving as the primary and crucial point of contact for complex trade topics, moving away from traditional "triage and

📌 Bilingual Trade Support Specialist (Toronto)
🏢 Questrade Financial Group
📍 Toronto

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