Freshly Commerce is hiring a Technical Support Specialist to join a small remote team. You will own ticket resolution, troubleshoot both product and front-end issues, and respond to merchants with explicit, actionable guidance.
You’ll engage across departments, document learnings, and help scale support while maintaining strong customer relationships. This role is fully remote with async-first culture.
📌 Remote Technical Support Specialist (Alton)
🏢 Kenyan Edu
📍 Alton
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