Lead Gerber Collision & Glass operations through collision repair expertise, customer experience leadership, and precise performance management every day.
The General Manager leads daily Collision Center operations while ensuring policy compliance and successful customer experiences. This position plans operations, tracks KPIs and insurance metrics, and coaches team members toward individual and store success. Leadership experience in collision repair or a similar role is required.
Key Responsibilities: Lead and manage all repair facility personnel
Plan daily Collision Center operations and capacity
Track sales, profit, expenses, KPIs, and insurance metrics
Conduct performance reviews, production meetings, and staff meetings
Maintain customer experience, facility standards, and safety compliance
Requirements: Post-secondary education or equivalent
Proven leadership experience in collision repair or similar
Robust attention to detail and accuracy
Clear verbal and written communication skills
Effective coaching and management abilities
Apply your collision repair leadership, operational discipline, and coaching skills to guide Gerber Collision & Glass performance and service.

📌 Collision Center General Manager (Markham)
🏢 Holdings
📍 Markham