We are accepting applications for an immediate vacancy in our Peterborough office for a permanent, full time Administrative and Client Records Assistant.

In this position, you will provide clerical, records management, donor services, and data entry support across administrative, fund development, health information, and client service functions. This position supports accurate donor and client record maintenance, assists with document uploads, access requests, internal systems updates, reporting, mailings, and general office processes.

Your key responsibilities will include:

Health Information

- Respond to external requests for client-related information (access requests).
- Corrections to the client record.
- Uploading documents to the client record (custody orders/consent).
- Create forms and templates in client record system.
- Process employee access changes in client record system (additions, deletions, changes).




- Perform other administrative tasks within the client record including the consolidation of duplicate records and the creation of lock boxes.

Program Supports

- Assist with the completion of the CTC discharges and CTC transfers processes.
- Assist Program Assistant teams with uploads and faxes.
- Provide Reception coverage, as needed.
- Assist with the preparation and tracking of Purchase Orders.
- Provide administrative supports to Client and Family Engagement program.

Donor Services

- Providing clerical support for mailings, including preparing receipts, stuffing envelopes and handling returned mail.
- Photocopying cheques and preparing backup for data entry.
- Preparing tribute cards and letters.
- Assisting with thank-you calls/emails/cards and reporting and tracking.
- Respond to DP alerts to contact donors for updated

📌 Administrative And Client Records Assistant (Peterborough)
🏢 Five Counties Children's Centre
📍 Peterborough