Lead shift performance for Kuehne+Nagel Contract Logistics in Montreal-Nord, coordinating warehouse operations, service levels, safety, and compliance. The role supports a 24/7 facility.
As Shift Operations Manager, you govern execution within a 4 PL operating model. You coordinate Kuehne+Nagel and 4 PL teams, manage operational issues, and uphold contractual obligations. Your work covers KPIs, staffing, process compliance, and shift communication.
Key Responsibilities: Coordinate daily operations and assigned shift priorities
Monitor productivity, service levels, quality, and backlog
Liaise between Kuehne+Nagel and 4 PL teams
Resolve operational risks and service concerns
Track KPIs and support corrective actions
Requirements: Bachelor’s degree in logistics, supply chain, or operations
Three-plus years in warehouse or logistics operations
Experience managing operations through third-party providers
Understanding of warehouse KPIs and service governance
French and English proficiency
Apply shift leadership, 4 PL coordination, and KPI oversight to Contract Logistics operations at Kuehne+Nagel Montreal-Nord.