Job Category: Qualified & Business Support
Requisition Number: SENIO Posted : July 21, 2026
Full-Time
Hybrid Locations
Showing 1 location
Description
Purpose
The Senior UX Research & Product Designer reports to the Director, IT Product Management.
Armstrong Collective is a world-class luxury travel experience delivering once-in-a-lifetime journeys through the most spectacular landscapes in North America. As we pursue our 2030 growth strategy, we are modernizing our digital commerce platform and adopting a product-led operating model to improve guest experience, commercial performance, and operational scalability.
A central part of this transformation is redesigning how guests discover, configure, and purchase complex travel journeys — including multi-day itineraries, packages, partners, inventory availability, and dynamic pricing.
We are looking for a senior UX Research & Product Designer to own and elevate the end-to-end digital guest experience across discovery, planning, booking, and transaction.




Key Areas of Accountability
End-to-End Experience Design Lead UX strategy and hands-on design from discovery through checkout and confirmation
Design booking flows including itinerary configuration, seat selection, pricing presentation, and payments
Simplify multi-component travel products (rail, hotels, and add-ons) into intuitive interaction models Research & Continuous Discovery Establish and run a structured UX research practice
Conduct usability testing, journey validation, and post-purchase research
Translate research and behavioral data into prioritized product opportunities
Partner with Product Managers to test hypotheses and inform decisions Conversion & Transaction Optimization Improve booking conversion and reduce abandonment
Design pricing and availability experiences that build transparency and trust
Reduce friction in high-value checkout and

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