Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers
Our core values:
Integrity – We do what’s right, even when no one is looking.
Improvement – We do it well. Then we do it better.
Caring – We put ourselves in others’ shoes.
Authenticity – We like people, not pretense.
Determination – We kick down walls.
Lead from the floor. Rethink workflows. Build a better operation.
You know what a well-run warehouse looks like: inventory you can trust, teams that know the plan, equipment ready to work and the right product moving to the right place without damage. You also know those results come from strong leadership on the floor, not just reports in an office.
Trail Appliances is looking for a Director of Warehouse Operations to lead our major-appliance warehouse network across Delta, the Okanagan, Victoria and Nanaimo. We have recently implemented Microsoft Dynamics 365 (D365). Our next opportunity is to refine how we work: simplify processes,



remove bottlenecks and make better use of the system’s capabilities. We need more than someone who can maintain today’s operation. We need a hands‑on problem solver and workflow designer who can help build a more efficient one.
Why this role stands out
A regional mandate with tangible impact. Shape how four regions receive, protect, store and move major appliances.
Leadership that stays close to the work. Coach site leaders, spend time on the floor and solve problems where they happen.
A transparent operating focus. Own warehouse operations, inventory integrity and warehouse readiness for delivery handoff, without responsibility for Service Operations or delivery execution.
A chance to shape what comes next. Build on our recent D365 implementation by redesigning workflows, removing unnecessary steps and helping teams use the system to its fullest operational potential. This is a warehouse leadership role with a strong process‑improvement mandate, not an IT implementation role.
As the Director of Warehouse Operations, you will lead
Workflow design and practical problem‑solving. Get onto the floor, map how work actually happens and identify root causes, bottlenecks, duplicate handling and unnecessary manual steps. Redesign receiving, put‑away, picking and

📌 Director Of Warehouse And Service Operations (Delta)
🏢 TRAIL APPLIANCES
📍 Delta