Lead legal technology implementations at Clio using project management and change management expertise across client engagements. Support adaptable delivery practices across global law firms.
As a Senior Project Manager, you will help implement Clio Operate, formerly Share Do, for mid-sized and large law firms. You will coordinate requirements workshops, playbacks, sprints, business change, user acceptance testing, and hand-offs to support. The role supports projects of varying sizes while applying continuous process improvement. Success includes reliable implementations, satisfied users, and consistent qualified services profitability.
Key Responsibilities: Maintain overall commercial accountability for assigned projects
Manage resources across a portfolio of projects
Drive continuous improvement within Service Delivery processes
Manage finances, planning, risks, and client relationships
Communicate proactively to maintain customer satisfaction
Requirements: Experience as a Project or Programme Manager
Capability to deliver successful projects
Strength in process and change management
Leadership by example with a people-first approach
Interest in improving project craft through AI
Apply project leadership, commercial accountability, and change management to deliver successful Clio Operate implementations for legal clients.