Lead digital applications at BC Ferries in Victoria or Vancouver Lower Mainland, applying agile delivery and enterprise technology leadership. Shape connected customer journeys. As Senior Manager, Digital and Customer Applications, you will lead CRM, eBooking and IT Digital teams. You will guide customer-facing applications spanning booking, eCommerce, communications, payments and terminals. The position connects technology strategy with corporate priorities, customer needs and business objectives.

Key Responsibilities
- Lead CRM, eBooking and IT Digital teams
- Shape application strategies and technology roadmaps
- Oversee digital booking, eCommerce and payment applications
- Lead backlog prioritization, sprint planning and iterative development




- Manage application quality, security, releases and documentation

Requirements:
- Degree in Computer Science, Business or related discipline
- Extensive enterprise application delivery and support experience
- Experience leading teams and complex technology initiatives
- High-profile agile project delivery experience
- Cloud and on-premises integration experience Bring application strategy, agile leadership and customer technology expertise to BC Ferries’ digital transformation in coastal transportation.

📌 Senior Manager Digital Applications (Richmond)
🏢 BC Ferries
📍 Richmond