We are currently recruiting for a

Senior Manager, Supply Chain Operations

to support our

In-Hospital Logistics

team. This position would require the individual to be

onsite 5 days per week

split between

Victoria Hospital & Children's Hospital

(800 Commissioners Rd E, London, ON N6A 5W9) and

University Hospital

(12 Perth Dr, London ON N6G). Position Overview

The Senior Manager, Supply Chain Operations oversees the logistics operations of London Health Sciences Centre (LHSC), ensuring seamless flow of equipment and supplies into the hospitals. Works closely with LHSC leaders on site as well as colleagues centrally at MMC. Strategic planning and collaboration with Hospital Clinical, Hospital Finance, MMC Sourcing, MMC Purchasing and Data Management to ensure timely execution of contracts. Ensures hospital staff are recruited, trained, and supervised as required by the collective bargaining agreement. Key Responsibilities

Supply Chain Management

Strategic management of all supply chain functions related to the site (Logistics, Shipping/Receiving, Warehousing, Distribution, and Purchasing where applicable) Has full oversight of Just-In-Time (Stockless) supply chain and hospital relationship with the 3PL provider. Build a strong relationship with LHSC stakeholders to ensure MMC alignment with the hospital’s initiatives. Ensures all customer service levels and KPI's are maintained at a high level and that information is presented at monthly/quarterly reviews. Manages the escalation and follow up on critical backorders, recalls and other disruptions Ensure the annual Par-Review of JIT department supply carts is completed.



Ensure inventory systems are kept up to date, and a high level of accuracy is achieved. Oversee cycle counting and year-end inventory process Ensure alignment of pandemic supply strategy with MMC and the LHSC. Coordinates and participates in LHSC on-call schedule. Acts as a primary logistics contact and problem solver for emergencies, hospital codes, and pandemic response. Leads weekly huddles with Supervisors and in-hospital teams to ensure customer/hospital priorities are being met. Human Resources Management

Complies with all MMC and LHSC Human Resources protocols and all regulatory bodies’ requirements, the Collective Agreement and accrediting agencies. Recruits, coaches, mentors, evaluates, and manages the performance and development of staff. Participates in Human Resource planning process, discipline and labour management activities. Oversees LHSC payroll and procedures, and approves where required. Leadership and Managerial

Demonstrates and promotes MMC and LHSC culture, values and management philosophy. Builds collaborative relationships with customers and employees. Coaches/mentors the MMC Supervisors, SMC's and the in-hospital teams (Storekeepers, Shipper/Receivers, Controllers and Buyers). Sets high standards of excellence, leading by example, clarifying roles and responsibilities,



providing clear directions and priorities, monitoring and celebrating progress and achievement. Maintain cost control in accordance with MMC and LHSC budget and participates in the budget process and variance analysis. Manage operations budget and inventory Customer Satisfaction

Establishes and maintains effective working relationships with hospital department managers, hospital executive leadership, patients, contractors, suppliers and the community to ensure customer satisfaction. Fosters a “Customer-Centric” culture within the department Health and Safety

Actively participates in the LHSC Health and Safety Program by undergoing safety training/education. Ensures that all incidents/accidents/hazardous conditions are investigated promptly, the reports are completed on time and submitted as required, and corrective actions are taken. Qualifications and Skills

Education, Training, and Experience

Mandatory

Post secondary degree in business or supply chain related field 6-8 years management experience in a supply chain related field (Hospital, Warehousing, CPG) 3-5 years people leadership experience with 3+ direct reports, 20+ indirect. Preferred

NISCL, SCMP, P.Log or other supply chain 5+ years’ experience supervising in a union workplace and familiarity with collective bargaining 1-3 years’ experience implementing operational changes, continuous improvement or LEAN processes 1-3 years’ experience with materials management or supply chain software (Meditech, SAP, Allscripts, or other) Travel

Ability to travel to Mohawk Medbuy offices if required.

📌 Senior Manager, Supply Chain Operations (London)
🏢 Mohawk Medbuy
📍 London