Superside is hiring a Group Account Director to lead one of our biggest enterprise accounts and ensure consistent delivery excellence at scale. You’ll operate at a portfolio level, guiding account strategy, strengthening commercial performance, and supporting account leaders to deliver high-quality, scalable outcomes. Reporting to the General Manager, this role focuses on driving retention, growth, and operational rigor across multiple accounts while building strong executive relationships and a high-performing account leadership bench. Own portfolio-level performance across revenue, retention, and delivery quality. Guide account strategy, ensuring alignment with business goals. Lead and coach Account Directors and Senior Account Managers to raise performance and consistency. Drive commercial rigor across accounts, including forecasting accuracy and deal quality.
Act as the escalation point for high-risk client situations and strategic opportunities. Strengthen executive relationships across key accounts, acting as a trusted advisor. Ensure consistent application of processes, workflows, and best practices across accounts. Drive continuous improvement in how teams deliver, scale, and operate. Experience managing and developing senior account leaders. ~ Strong commercial acumen, including forecasting, deal structuring, and margin management. ~ Ability to operate at both strategic and operational levels across multiple accounts. ~ Solid executive communication skills with experience managing senior stakeholders. ~ Data-driven mindset with the ability to translate insights into action. ~
📌 Account Director, Digital (Toronto)
🏢 Superside
📍 Toronto
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