CIBC in Sherbrooke is hiring for a senior client experience leader who role-models service excellence, coaches a dedicated team, and drives client outcomes across banking offers. You will empower staff to resolve issues quickly, escalate when needed, and encourage use of self-service channels. You will partner with Banking Centre Leader to monitor performance, close gaps, and foster collaboration with partners to boost overall results.
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📌 Virtual Team Leader (Sherbrooke)
🏢 CIBC
📍 Sherbrooke
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