Commercial Management (20001220)
- Head & Staff
- Commercial Management (30000598) Off Days: Saturday and Sunday Shift: Day The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan
- Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides: To serve the needs of transit riders by providing a secure, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone. You will be responsible for leading contract management and administration for various Fleet overhaul programs along with Operating and Maintenance, Materials Management, Shared Services, and Enterprise contracts including evaluation, negotiation of commercial aspects in accordance with TTC's policies and departmental procedures. Your role will include reviewing, interpreting and analysis of contract requirements, tenders, and contract documents, to ensure that the overall contracting strategy and individual clauses/terms are applied appropriately and consistently to reduce the risk and protect the interests of TTC. You will manage and be responsible for stakeholder relationships and optimize commercial management processes. You will identify and advise on the resolution of a range of critical issues to resolve contractual inconsistencies, irregularities, and other related issues eg vendor performance.



The Senior Contract Administrator will be expected to enforce contractual obligations and conditions by engaging internal legal representation and providing assistance in negotiations and resolution of matters, or enforcement of penalty clauses, Liquidated Damages, etc. Escalates complex, high-profile issues/matters to the Commercial Manager. Your role will include being responsible for accurate administration of various contract records, such as changes, variations, Invoices, amendments, correspondence, notices etc. in the Contract Management System. You will lead assigned contracts and the respective progress, analyze internal data, and prepare and provide status reports to management and project teams, as required. You will lead post-award administration for stock and non-stock items, contract amendments, supplier escalations, performance management, and delivery assurance of critical operational stock and non-stock materials. The incumbent will lead various tasks related to supplier relations including developing scoreboards for delivery, quality, spend and cost savings. Maintaining KPIs for top suppliers, performing evaluations, leading NCR reviews, corrective action meetings with suppliers, improving supplier performance. In this role, you will be required to analyze rationale for contract changes/amendment/claims and implementing claims avoidance and mitigation practices/strategies. Understand and apply administrative policies, processes, and procedures Use office technology,



software, and applications Completion of a post-secondary college diploma or university degree in a related discipline (e.g., or a combination of education, training and experience deemed to be equivalent Post-award Commercial management experience within a Transit agency or similar industry Strong knowledge, and experience in post award contract administration practices in complex operational and public agencies environments. Ability to read and comprehend technical issues related to Fleet overhaul and operational contracts as well as a very good understanding of legal and commercial issues and practices related to tender and contract law Proven experience in managing and leading projects and contracts in a multi-functional environment Strong knowledge of data management and reporting tools and ability to extract and report insights to assist top management with decision making. Knowledge of quality assurance and quality control principles, practices, and methods to lead the implementation of controls for contract management processes Strong knowledge of claims management techniques and practices in a large-scale, multi-faceted environment Solid negotiation and oral written/presentation skills to manage contract administration and commercial management issues Sound interpersonal and oral/written/presentation skills to present complex and/or new ideas with clarity and simplicity, consult with all levels within the organization and in the field, and work effectively with specialists across multiple sectors. Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging, representation and reflects the needs of the communities we serve. A fl

📌 Senior Support Administrator (Toronto)
🏢 Toronto Transit Commission (TTC)
📍 Toronto