Generous Personal Time Off (PTO) Perks Up to 20 Weeks of Parental Leave Top-up (Adoption Included Health and Dental Benefit Eligibility Effective Day One Tuition Reimbursement After One Year of Service Hybrid and Remote Work Options Generous Personal Time Off (PTO) Benefits Up to 20 Weeks of Parental Leave Top-up (Adoption Included Health and Dental Benefit Eligibility Effective Day One Tuition Reimbursement After One Year of Service The Manager, Client Services (“Manager”) professional is responsible for communicating the Firm’s vision and capabilities to the marketplace and engaging clients and prospects in a consultative manner to provide customized solutions for Ryan. The Manager would partner working closely with a small team of Client Services Directors and Principal. Within this Team they will assist with the business development pursuit of existing Clients and Prospects. Willingness to accept direction and instruction. Work closely with a team of Client Services and Service Delivery team members assisting with all stages of business development: Makes cold calls and maintains contact with prospects and clients through telephone and email. Maintain a deep understanding of the Firm’s service offerings to discuss them confidently with prospects and clients. Stay informed on alliance partners’ products and service lines to position them effectively. Ensure client satisfaction by monitoring timely service delivery and adherence to Client Service Principles.



Maintains entries in the Firm’s Prospect Register and/or Salesforce.com. Coordinates sales efforts with Client Services and Service Delivery team members to perform joint-selling activities. Stays current on tax issues that may create sales opportunities with prospects and clients. Generates necessary documentation to assist in deal closing (presentations, engagement letters, etc.). Generally, understands business issues and quickly understand commercial drivers at Ryan, and recognize areas for operational improvement, risks, and re-engineering. Assists with other projects and duties as needed. Bachelor’s degree with 5+ years of experience including Business Development. Computer Skills Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) Document Management Systems; such as, Microsoft SharePoint, Google Drive, Dropbox or eFileCabinet ERP (Enterprise Resource Planning) for entering time and billing information; such as, Workday, PeopleSoft, Oracle or SAP CRM (Customer Relationship Management) experience in entering, reviewing and reporting sales information; such as, Salesforce, Microsoft Dynamics, OnContact, or NetSuite. This job has limited supervisory responsibilities for the Business Development Department, including training employees, assigning work, and checking work for accuracy and completeness. Position requires regular interaction with employees and clients both in person and via e-mail and telephone. Independent travel requirement: Equal Opportunity Employer: disability/veteran #

📌 Responsable Service Client (Mississauga)
🏢 Ryan
📍 Mississauga