PCMI is a quick-growing global SaaS company and a market leader in extended warranty, F&I;, and service contract administration. Our platform automates the entire product lifecycle for customers worldwide — and we're just getting started. With teams across North America (US & Canada), Europe (Poland), and Asia (India), we're modernizing our architecture, embedding AI across our products, and scaling to meet growing demand. This leadership role helps drive platform vision and execution under the strategic direction of the Chief Product Officer. A critical leader to the growth of the company, the Product Manager leads a team of Product Owners to develop and execute on the strategy for a business domain within PCRS. This includes building business cases, validating the strategy with customers, and working with their team to build a set of requirements and backlog to execute on that strategy. The position requires the ideal candidate to have SaaS platform software experience combined with solid knowledge of the business domain and the associated operational flows in customer environments. The Product Manager must articulate strategy and requirements in terms of value delivered to the customer, and will also establish projects that see product development all the way through to adoption in the PCMI customer base. Validate the strategy with customers, including a willingness to pay. Set priorities for the product owner and development teams. Partner with development leadership on non-functional needs such as security, scalability, performance, and regulatory compliance (e.g.,



Be able to present strategy and associated customer value propositions to senior management to create organizational alignment. Present roadmap and business value to customers during workshops and QBRs. Define and track product success metrics such as adoption, retention, net revenue retention, and ARR impact. Understand and protect the product customer base and associated revenue. Protect the existing revenue stream and customer base by ensuring all investment evolves customers forward and no customers are left on a software “island”. Develop a high performing team of product owners. Develop processes to help the team efficiently translate product strategy to product backlog. Mentor team members to grow their skill set, helping them achieve their career goals. Bachelor's degree in a related field or equivalent work experience. Experience gathering and prioritizing product and customer requirements through market research, user feedback, and data analysis. Experience at a SaaS or enterprise software company. Hands‑on experience working within the software development lifecycle alongside engineering teams. Experience in the extended warranty or service contract industry preferred. Must have experience working on large scale projects as well as handling day‑to‑day operational requests. Technical acumen sufficient to engage credibly with engineering on architecture, integrations, and APIs. Strong understanding of Agile methodologies and product development lifecycle. Analytical mindset with the ability to make data-driven decisions. Must be able to travel to client meetings, including internationally, approximately 10-15% of the time. Professional Development Opportunities

📌 Product Marketing Manager (Winnipeg)
🏢 PCMI
📍 Winnipeg