Job Title: MAWM Implementation Manager

Location:
Toronto, ON, Canada (Remote)

Job Type
Full-time, Permanent Immediate Travel Expectations: Up to 50% travel, based on customer requirements. Salary Range: Base Compensation: ~$115k–$135k CAD per year (negotiable) Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performancelogisticsoperations. We work at the intersection of strategy, operations, and technologywhere wesolvecomplex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. Our teams combine deep domainexpertisewith strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk. We are seekinganMAWMImplementation Manager who brings a strong blend of functional warehouseexpertise, technical understanding, and program delivery leadership. This role goes beyond traditional WMS implementations, requiring an individual who can think holistically across systems, processes, and integrations. The ideal candidate will have deep experiencewith MAWM implementations and a strong grasp of warehouse operations, as well as an understandingofhow enterprise systems, integrations, and digitalsupply chainecosystemsfunction. You will play a key role in driving end-to-end implementations, bridging business needs with scalable, technology-driven solutions. Lead end-to-end MAWM implementations across planning, design, build, testing, and deployment phases. ~ Warehouse processes (Inbound, Outbound, Inventory, Returns) ~ Drive solution design and configuration strategies within MAWM,



including functional modules and workflows. ~ Oversee integration design,including APIs,ProActiveextensibility, and data mapping across host systems. ~ Ensure alignment between warehouse operations and system capabilities for scalable and efficient execution. ~ Manage project timelines, risks, dependencies, and stakeholder communication throughout the implementation lifecycle. ~ Support testing (SIT/UAT), cutover planning, go-live, and post-implementation stabilization. 5-8 years of experience in WMS implementations, with strongexpertisein Manhattan Active WMS (MAWM). ~ Proven experience leading end-to-end MAWM implementation programs. ~ Strong understanding of warehouse operations and distribution processes. ~ Demonstrated knowledge of MAWM architecture, APIs,ProActiveframework, and configuration tools. ~ Ability to think in terms of end-to-end supply chain systems, not just isolated warehouse processes. ~ Strong program management, stakeholder management, and cross-functional leadership skills. ~ Experience with multi-site or global MAWM rollouts. ~ Exposure to Supply Chain Intelligence (SCI), OMS, TMS, or LMS platforms. ~ Understand current warehouse operations, MAWM landscape, and system integrations. ~ Deliver clear documentation of current state and implementation roadmap. Drive solution design andparticipatein configuration and integration planning. ~ Support SIT/UAT planning andexecutionreadiness.



~ Lead key phases of implementation including testing, cutover, and go-live readiness. ~ Ensure successful deployment with minimal disruption to operations. ~ Drive measurable improvements in warehouse efficiency and system performance. ~ Present implementation outcomes and KPIs to leadership. Key Performance Indicators (KPIs): ~ Implementation Delivery (On-time, within scope, quality) ~ Warehouse Process Optimization ~ Post Go-Live Stability & Performance we build long-term careers. Whether you’re leading a client relationship, shaping a solution, or building internal capability, your decisions have a visible impact. You’ll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance. We invest in mentorship, leadership development, and continuous learning — supporting both vertical growth and long-term career progression. We support remote and hybrid work models, flexible schedules, and trust our teams to manage their time responsibly. From project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics. You’ll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards. Comprehensive health and dental coverage for you and your family Time Off: Competitive paid time off and flexible leave policies Retirement: Retirement savings programs and employer contributions Adaptable Work: Remote and hybrid work options Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable. Community Engagement:

📌 Implementation Manager (Toronto)
🏢 Fulfillment IQ
📍 Toronto