Drive service profitability at Brandt Tractor Ltd in Mississauga, Ontario, using Lean principles and performance improvement plans in office full-time. This Field Service Operations Manager leads construction and forestry service teams while mentoring branch Service Managers. The work centers on sales, margins, expenses, profitability, customer satisfaction, and operational compliance. You will develop plans, support implementation, and monitor measurable progress across service departments.

Key Responsibilities

Establish service objectives and strategic improvement plans Develop actionable plans to improve operational efficiency Assist Service Managers with initiative implementation Audit compliance with policies, procedures, and regulations Apply 5S and Lean principles to service workflows

Requirements:

Six to ten years as a heavy equipment dealer Service Manager Understanding of compliant auditing practices Ability to develop customer-focused business plans Ability to lead branch Service Managers Proficiency with Microsoft Office applications Bring service leadership, Lean improvement, auditing, and profitability expertise to Brandt’s construction and forestry operations in Mississauga.

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📌 Field Service Operations Manager (Mississauga)
🏢 Brandt Group of Companies
📍 Mississauga