Lead luxury retail operations at Birks Fairview Mall in Pointe-Claire, using client relationships and sales leadership to shape exceptional experiences. As Store Director, you will oversee daily operations and store strategy with the Regional Director and VP Retail. You will build a successful team through coaching and training. The position emphasizes customer service, client relations, business development, and sales performance.

Key Responsibilities

Develop meaningful relationships with every client Keep clients at the forefront of store decisions Achieve or exceed sales targets continuously Organize and manage a high-volume retail store Coach, train, and develop store staff

Requirements:

Minimum two years of retail management sales experience Luxury retail or jewelry experience preferred Bachelor's degree in Operations Management or Business Administration Functional knowledge of the Microsoft Office suite Full English and French bilingual proficiency required Bring luxury retail leadership, client relations, and sales focus to Birks while developing teams and memorable customer experiences.

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📌 Luxury Jewellery Store Director (Pointe-Claire)
🏢 BROBSTON GROUP
📍 Pointe-Claire