Lead scheduling operations and customer service as a full time Scheduling Supervisor in CarePartners’ Sarnia, Ontario office. Use advanced software and analytical problem-solving skills. CarePartners seeks a Scheduling Supervisor to support the Director and Operations Manager within an integrated, client-focused service model. The role builds healthcare worker schedules, coaches Team Coordinators, and promotes quality service. It requires knowledge of Ontario Health atHome contractual obligations and case management. Key Responsibilities:
Build and maintain master schedules for frontline healthcare workers Train Team Coordinators on PROCURA and Workflow Resolve challenging scheduling cases and service-area conflicts Monitor procedures, workload distribution, benchmarks, and reports Lead meetings and recommend operational improvements Requirements:
One to three years of post-secondary education Three to six years of job-related work experience Excellent verbal and written communication skills Advanced database and software knowledge and experience Ability to work non-traditional hours Bring scheduling leadership, healthcare coordination, PROCURA expertise, and customer service skills to CarePartners in Sarnia.