Metergy Solutions Inc. is seeking a Director of Service to oversee Canada and the U.S. service function, spanning in-house teams and third‑party centers. You will shape the operating rhythm, governance and coaching culture to deliver scalable customer support and continuous improvement. The role requires 10+ years in customer service and operations, with robust leadership, data-driven decision making and a bias for execution. Based in Canada with a strategic, collaborative mindset.
📌 Director of Service Excellence (Winnipeg)
🏢 Metergy Solutions
📍 Winnipeg
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