Drive healthcare SaaS delivery with Phelix through project execution, stakeholder coordination, and change management. Support strategic customers in U.S. and Canadian markets. This customer-facing Implementation Manager role focuses on delivering Phelix products and digital transformation journeys. You will manage implementation schedules, map objectives and outcomes, and coordinate internal and external stakeholders. Your work supports successful product adoption and customer retention across healthcare organizations. Key Responsibilities:
Plan, scope, execute,
and support end-to-end implementations Coordinate stakeholders around requirements and delivery commitments Manage delivery schedules and change management streams Identify scalable process improvement opportunities Strengthen customer delivery stakeholder relationships Requirements:
Three-plus years of SaaS implementation or software deployment experience Proven success managing complex technology projects Knowledge of cloud-based systems and integrations Strong customer-facing communication and relationship management Healthcare knowledge or skilled experience Use project management, change management, and healthcare delivery experience to advance Phelix implementations and customer outcomes.