Career Opportunities: Webmaster and Digital Content Advisor (2394) Requisition ID 2394 -Posted 10/28/2026 - Sir George Williams (Downtown) - CUPEU - Full-Time

Position Number: 50021572/ Department: Web Communications Grade:

GR12 Campus: Sir George Williams (Downtown)

Salary: $86,159.93- $102,917.74 per annum Union/Association/HR Policy:

CUPEU

Recognized as one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.

Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.

As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.

NOTE:

This posting represents a leave replacement until February 29, 2028.

SCOPE Reporting to the Manager, Web Communications, the incumbent will develop, sustain and enhance the university’s digital communication channels. The incumbent plans, creates, executes and analyses digital content on behalf of University Communications Services (UCS) and its clients. They help develop publishing schedules and ensure that the various stakeholders meet the deadlines imposed by the schedule. Furthermore, the incumbent will support the development of a successful digital communications strategy that contains the appropriate mix of content and method/platform.

PRIMARY RESPONSIBILITIES

Curate selected sections of various websites. Ensure that content is written,



delivered and updated according to schedule, tone and required information.

Create project plans (IA proposals, readiness assessments, impact analysis, implementation plans) for specific website projects.

Format digital content and determine where it should appear on the university’s public and private sites.

Collaborate with communications advisors, content marketing specialists, graphic designers, translators and subject matter experts from academic and administrative units to create and update content.

Train and support content authors from academic and administrative units on how to use the WCMS.

Improve website and author experience by troubleshooting and documenting bugs.

Work with the web communications team to continuously improve existing processes, as well as helping to create strategies for new ones.

Perform housekeeping duties i.e. deactivation and archiving of elements, organizing digital asset management (DAM), resizing images, etc.

Assist in developing and implementing search-engine optimization strategies.

Assist in creating content guidelines to improve and maintain the university’s entire digital presence.

Perform other duties in support of the unit.

QUALIFICATIONS





Bachelor’s degree in a field related to the primary responsibilities and two to four years of relevant experience working as a webmaster with large-scale websites, including customer service experience to be able to effectively support users and various partner-led initiatives.

Very good knowledge (Level 5) of spoken and written English in order to review and modify content and help the university community refine and improve their entire digital presence. Good knowledge (Level 4) of spoken and written French.

Demonstrated ability in writing copy for websites.

Good design sense and skills.

Experienced with web content management systems.

Understanding of UX, user journeys, and their importance in the web content creation process.

Knowledge of HTML and CSS.

Writing/editing (especially knowledge of CP Style) is an asset.

Knowledge of Photoshop or photo formatting is an asset.

Knowledge of Adobe Experience Manager (AEM) is an asset.

Experience working with large-scale websites is an asset.

UX Certification (NN/g, HFI) is desirable.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

SIGNIFICANT: The language and computer skills of short-listed candidates will be tested.

Territorial Acknowledgement Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diver

📌 Webmaster and Digital Content Advisor (Winnipeg)
🏢 Concordia
📍 Winnipeg