Join Our Team As our next

Quality Assurance Manager , you’ll lead plant-level quality assurance activities to ensure products and manufacturing processes meet customer expectations, industry standards, and internal quality requirements. Your expertise in

automotive quality systems, customer relations, structured problem-solving, digital quality, and people leadership

will be crucial in improving product quality, reducing operational losses, and building a culture of accountability and continuous improvement.

Location:

Mississauga, ON (onsite)

Salary Range:

$115,400-$125,000 per year

Vacancy Type:

Existing Position

Why You’ll Love Working Here

Employee Empowerment: A culture that empowers employees to take initiative and make impactful decisions.

Diverse Projects: Work on a variety of projects across different industries, gaining broad experience.

Mentorship Opportunities: Access to mentorship programs that help you grow both personally and professionally.

Global Mobility: Opportunities for international assignments and transfers to broaden your career horizons.

Ethical Practices: A commitment to ethical business practices and integrity in all operations.

What You’ll Be Doing

Establish departmental objectives, quality metrics, and improvement plans aligned with business goals

Lead customer quality communications, complaints, investigations, containment activities, and corrective actions

Drive continuous improvement initiatives focused on reducing defects, scrap, rework, warranty claims, and customer concerns

Improve process capability, process stability, product quality, and Overall Equipment Effectiveness





Lead structured problem-solving and root-cause analysis activities

Maintain and continuously improve the Quality Management System in accordance with IATF 16949 and customer-specific requirements

Ensure quality procedures, standards, work instructions, and controlled documentation remain current and effective

Lead internal and external audits, including IATF 16949, Layered Process Audits, Process Audits, Product Audits, and customer audits

Ensure timely closure and effectiveness verification of audit corrective actions

Lead cross-functional PFMEA reviews, Control Plan development, APQP, PPAP, MSA, SPC, and capability studies

Implement effective risk-management and process-control strategies

Lead the adoption of digital quality systems integrating manufacturing, laboratory, inspection, and customer data

Enable real-time monitoring, predictive analytics, automated process controls, and data-driven decision-making

Monitor customer, supplier, and internal quality performance and implement corrective actions

Support supplier quality improvement, supplier corrective actions, and incoming material investigations

Prepare and present quality-performance reports and KPI reviews to management

Support new product launches, engineering changes, and customer program requirements

Lead, coach, mentor, and develop Quality Engineers,



Quality Technicians, and Inspectors

Establish employee development plans and support succession planning within the Quality organization

Provide hands-on production-floor support for troubleshooting, containment, and corrective action implementation

Perform other related duties as assigned

What We’re Looking For

Bachelor’s degree in Materials Science, Metallurgy, Chemical Engineering, or a related technical discipline

Minimum 8 years of progressive quality experience in a manufacturing environment, preferably automotive

3–5 years of leadership or supervisory experience managing quality personnel

Solid working knowledge of IATF 16949 and customer-specific requirements

Demonstrated experience with APQP, PPAP, PFMEA, Control Plans, MSA, SPC, and process capability studies

Proficiency with quality analysis and structured problem-solving tools, including Minitab

Experience leading customer complaints, containment activities, root-cause investigations, and corrective actions

Understanding of digital manufacturing, Industry 4.0, and data-driven quality management

Experience with manufacturing data, SPC systems, MES platforms, process-monitoring tools, and business intelligence dashboards

Knowledge of automated process control, real-time production monitoring, and predictive quality systems

Excellent leadership, communication, presentation, and interpersonal skills

Ability to work independently while effectively leading cross-functional teams

Bonus Points If You Have

Automotive manufacturing and customer-facing quality leadership experience

📌 Quality Assurance Manager (Stratford)
🏢 Johnson Electric Group
📍 Stratford