Director, Student Housing and Campus Services

Job Description

The Director, Student Housing and Campus Services provides strategic leadership, oversight and direction for a diverse portfolio of student-facing operations that contribute to student success, institutional sustainability, enrollment objectives, community engagement and the overall campus experience. Reporting to the Vice President, Administration and Chief Operating Officer ( COO ), the Director is responsible for the strategic leadership and operational effectiveness of Student Housing, Business Operations and Child Care Services. The position establishes priorities, service standards, performance measures and long-term strategies that ensure Campus Services operations support the College’s Strategic Plan and deliver exceptional services to students, employees and community members. The Director promotes innovation, service excellence, operational effectiveness and revenue diversification while fostering collaborative relationships across the College and with external partners. The position provides strategic leadership for the ongoing development and growth of campus services and related business operations. The Director participates in an on-call rotation and regularly responds to escalated crises and emergencies. The following positions report directly to the Director, Student Housing and Campus Services: Associate Director, Student Housing Manager, Business Operations Manager, Child Care Services Assistant to the Director Strategic Leadership

Leads a comprehensive Campus Services strategy aligned with the College Strategic Plan and Administration Division priorities. Provides strategic leadership and oversight for Student Housing, Business Operations and Child Care Services. Provides strategic leadership for the development,



sustainability and potential expansion of services. Establishes annual and multi-year priorities, goals and performance measures for the Campus Services portfolio. Leads continuous improvement initiatives, service innovation and operational modernization efforts. Identifies emerging trends, opportunities and risks affecting campus services and develops appropriate strategic responses. Provides strategic advice and recommendations to the Vice President, Administration and COO . Business and Financial Stewardship

Provides leadership for the overall financial sustainability of the Campus Services portfolio. Leads the development and implementation of revenue strategies that support institutional sustainability. Oversees development of annual operating and capital budgets. Reviews financial performance, business plans, forecasts and key performance indicators. Evaluates opportunities for business development, partnership development and revenue diversification. Leads the development of business cases related to recent services, expansion opportunities and operational initiatives. Oversees significant contractual relationships and service partnerships. Student Housing Oversight

Provides executive oversight of Student Housing through the Associate Director, Student Housing. Provides leadership for the integration of student housing strategy with enrolment, student success, campus planning,



and institutional growth objectives. Provides strategic oversight and executive sponsorship for future student housing development projects, including partnerships, business planning, capital planning, and operational readiness activities Reviews housing occupancy performance, financial results and operational outcomes. Provides leadership regarding major housing policy and risk management matters. Collaborates with Facilities Services and Campus Development regarding housing infrastructure. Operational Excellence

Establishes portfolio-wide service standards and accountability frameworks. Ensures effective risk management practices are embedded throughout Campus Services. Promotes customer service excellence and student-centred service delivery. Leads major operational improvement initiatives. Ensures compliance with institutional policies, legislation and regulatory requirements. Leadership and People Management

Provides leadership, coaching and professional development to direct reports. Develops leadership capability and organizational effectiveness throughout the portfolio. Supports succession planning and workforce development initiatives. Fosters an inclusive, collaborative and high-performing culture. Participates in labour relations activities and collective agreement administration. Stakeholder and Community Relations

Represents Campus Services on institutional committees and working groups. Develops and maintains effective relationships with government agencies, community organizations, Indigenous communities, contractors and industry partners. Collaborates with leaders across the College to support institutional priorities. Represents the College in provincial

📌 Director, Student Housing and Campus Services (Winnipeg)
🏢 Camosun
📍 Winnipeg