Location: North York, Toronto, ON (Don Mills area)
Employment Type: Full-Time, Permanent
Work Arrangement: On-Site
Base Salary: $80,000–$100,000 CAD, with flexibility for an exceptional candidate
Benefits: Dental, vision, extended health, life insurance and paid time off
Work Authorization: Candidates must be legally authorized to work in Canada. Employer sponsorship is not available.

About the Company

Our client is a fast-growing North American freight brokerage providing transportation solutions across Canada and the United States.

With approximately 20 employees today and plans to more than double in size, the company is entering an significant stage of growth and is looking for a Talent Acquisition & HR Manager to help attract top talent, strengthen recruitment capabilities and build the HR infrastructure needed to support its expansion.

The company operates in a fast-paced, entrepreneurial and sales-driven environment where initiative, accountability and results are highly valued.

This is an opportunity to work directly with the CEO, make an immediate impact on the company's growth and take on greater responsibilities as the business expands.

About the Role

Reporting directly to the CEO, you will take ownership of how the company attracts, hires, develops and retains talent.

Approximately 60–70% of this role will focus on hands-on recruitment, with the highest priority being the proactive sourcing and hiring of high-performing, commission-driven sales professionals.

The remaining responsibilities will involve building recruitment and HR processes, supporting employee retention, managing performance, improving onboarding and developing the HR function as the company grows.

We're looking for someone with a strong track record in high-volume sales recruitment, combined with experience developing or improving recruitment and HR processes.

Experience supporting the growth of a logistics or transportation company is highly valued, but candidates with particularly strong recruitment and HR backgrounds from other sales-driven industries will also be considered.

This is not a position for someone who prefers to manage recruitment from a distance. You'll be expected to remain actively involved in sourcing, headhunting, interviewing and hiring while helping establish the structure needed to support a growing organization.

You don't need to have managed a large HR team, but you should be comfortable taking ownership, working directly with leadership and building processes without relying on an established corporate playbook.

What You'll Own

1. Talent Acquisition & Sales Recruitment (Primary Focus)

- Proactively identify, headhunt and engage high-performing sales professionals, particularly commission-based and quota-carrying talent.
- Build strong talent pipelines for freight brokers, account executives, carrier sales representatives, operations professionals and other key positions.
- Own the full recruitment lifecycle, from market mapping and sourcing through screening, interviews, offers and onboarding.
- Develop creative sourcing strategies to attract passive candidates who are not actively looking for new opportunities.
- Assess candidates' sales performance, commercial drive, motivation, resilience and potential to succeed in a competitive environment.
- Build and maintain relationships with prospective candidates to support current and future hiring needs.
- Develop scalable recruitment processes, including structured interviews, scorecards, assessments and hiring workflows.
- Track recruitment performance through metrics such as pipeline activity, time-to-fill, offer acceptance and new-hire performance.
- Partner directly with the CEO and hiring managers to understand business priorities and translate them into effective hiring strategies.
- Identify opportunities to improve recruitment efficiency, candidate quality and overall hiring results.
- Coordinate with external recruiters, agencies or sourcing partners when required.

2. Building Recruitment & HR Processes

- Build and improve recruitment and HR processes to support the company's next stage of growth.
- Develop structured hiring workflows, interview frameworks, onboarding procedures and recruitment documentation.




- Identify gaps in existing HR and recruitment practices and implement practical, scalable solutions.
- Help establish HR policies, employee documentation, internal procedures and an employee handbook.
- Introduce tools, systems and reporting processes that improve recruitment and HR efficiency.
- Work directly with leadership to establish processes that support organizational growth without unnecessary complexity.
- Help create a consistent and positive candidate and employee experience.

3. Employee Retention & HR Management

- Develop and improve onboarding and training processes to help new employees become productive quickly.
- Support employee retention, engagement and professional development initiatives.
- Establish and manage performance review, feedback and coaching processes.
- Assist leadership with employee relations, performance concerns and disciplinary matters when required.
- Help develop career progression opportunities, internal promotions and employee development plans.
- Support the administration of employee advantages, vacation policies, HR systems and other HR-related processes.
- Contribute to the development and administration of sales commission structures and performance incentives.
- Ensure HR practices align with Ontario employment requirements and company policies.
- Partner with the CEO on employee performance, organizational structure and HR-related decisions.

4. Supporting Business Growth

- Help the organization scale from approximately 20 employees through its next major stage of expansion.
- Anticipate recruitment and workforce needs as the company grows.
- Collaborate directly with the CEO to align hiring priorities with business objectives.
- Identify opportunities to strengthen the company's recruitment capabilities, employee experience and organizational structure.
- Support the development of a scalable HR function that can evolve alongside the business.
- Take on additional leadership responsibilities as the company expands.

What We're Looking For

Our priorities are listed below in order of importance. While the ideal candidate will bring experience across all four areas, we're open to candidates whose strengths are particularly strong in the highest-priority areas.

1. High-Volume Sales Recruitment

- 5+ years of progressive experience in recruitment, Talent Acquisition or a related HR function.
- Proven success recruiting commission-based, quota-carrying or revenue-generating sales professionals.
- Strong hands-on experience with proactive sourcing, headhunting, passive candidate engagement and full-cycle recruitment.
- Ability to assess sales talent beyond a resume, including performance, motivation, commercial drive and long-term potential.
- A results-oriented approach to recruitment, with the persistence and urgency required to attract high-performing candidates.
- Experience managing multiple hiring priorities and delivering results in a fast-paced environment.

2. Building Recruitment & HR Processes

- Experience developing, implementing or significantly improving recruitment processes, hiring workflows or HR systems.
- Ability to create structure and establish scalable processes in a growing organization.
- Experience developing recruitment pipelines, interview frameworks, onboarding procedures or HR documentation.
- Comfortable identifying problems, proposing solutions and implementing improvements independently.
- Ability to operate without relying on established corporate processes or extensive internal resources.

3. Employee Retention & HR Management

- Experience supporting employee onboarding, retention, performance management, employee relations or HR policy development.
- Working knowledge of Ontario employment practices.
- Ability to support leadership with employee development, performance concerns and broader HR-related decisions.
- Strong communication, relationship-building and problem-solving skills.




- Confidence handling sensitive employee matters professionally and independently.

4. Business Growth & Leadership Potential

- Experience supporting organizational growth, ideally within a smaller or rapidly expanding business.
- Ability to work directly with a CEO or senior leadership team and contribute to business decisions.
- An entrepreneurial mindset and willingness to take ownership beyond a narrowly defined job description.
- Comfortable balancing strategic planning with hands-on execution.
- Ambition to grow into a broader HR leadership role as the company expands.

Strongly Preferred / Assets

The following experience would be particularly valuable but is not required in every candidate:

- Experience within freight brokerage, 3PL, transportation or logistics, particularly in a sales-driven environment.
- Experience recruiting freight brokers, account executives, carrier sales representatives or similar revenue-generating professionals.
- Experience helping a logistics or transportation company scale its operations and workforce.
- Experience building or significantly improving a Talent Acquisition or HR function within a smaller organization.
- Experience designing, implementing or managing sales compensation and commission structures.
- CHRP, CHRL or another relevant HR designation.
- Experience managing or mentoring recruitment or HR professionals.
- Experience working with external, offshore or remote recruitment partners.

The Person We're Looking For

You'll likely thrive in this role if you:

- Think like a salesperson when it comes to recruitment. You proactively pursue strong candidates rather than waiting for applications.
- Enjoy headhunting, networking and building relationships with high-performing professionals.
- Understand what drives successful salespeople and how to evaluate their potential.
- Are comfortable working in a fast-paced, entrepreneurial environment where priorities can evolve quickly.
- Take initiative, solve problems and create processes rather than waiting for instructions.
- Can work directly with a CEO, offer recommendations and take ownership of results.
- Enjoy balancing hands-on recruitment with broader HR responsibilities.
- Have the ambition to grow professionally and take on greater leadership responsibilities as the business expands.
- Are motivated by the opportunity to help build something rather than simply maintain an established function.

Why Join?

This is an opportunity to join a growing company at a stage where your work will have a direct and visible impact.

- Play a central role in the company's growth by recruiting the sales talent that will drive its expansion.
- Work directly with the CEO and contribute to important hiring and HR decisions.
- Build and shape recruitment and HR processes rather than simply inherit established systems.
- Help grow the organization from approximately 20 employees through its next major stage of expansion.
- Gain exposure to both Talent Acquisition and broader HR management responsibilities.
- Grow into a larger leadership role as the company expands and its organizational needs evolve.
- Join an entrepreneurial, performance-driven environment where initiative, accountability and results are valued.
- Receive a competitive base salary, comprehensive benefits and the opportunity for long-term professional growth.

Compensation & Benefits

- Base Salary: $80,000–$100,000 CAD, with flexibility for an exceptional candidate.
- Dental coverage
- Vision coverage
- Extended health insurance
- Life insurance
- Paid time off
- Full-time, permanent employment
- Opportunity for skilled growth and expanded leadership responsibilities

Location & Work Authorization

This position is based in North York, Toronto, Ontario (Don Mills area) and requires full-time on-site attendance.

Candidates must be legally authorized to work in Canada. Employer sponsorship is not available.

Interested?

If you're an experienced recruitment professional who enjoys building teams, developing HR processes and contributing directly to business growth, we'd love to hear from you.

Please apply directly or send your resume to [email protected]

All applications and inquiries will be handled with complete confidentiality.

📌 Talent Acquisition & HR Manager – Freight Brokerage (Toronto)
🏢 CB Smart Recruit
📍 Toronto