AT DELTA, WE ARE PASSIONATE ABOUT ELEVATORS AND ABOUT CUSTOMER SERVICE!

We are a Canadian company that designs, manufactures, installs and services elevator systems throughout southwest Ontario. With local roots going back over 55 years, our growing organization is looking for like-minded individuals to enhance our ability to provide Integrity, Service & Quality to our valued customers.

We are hiring staff members who share a commitment to a strong corporate culture based on the values of: HONESTY, ACCOUNTABILITY, RESPECT FOR OTHERS, TRUSTWORTHINESS, CONTINUOUS IMPROVEMENT, and OPTIMISM.

Position Description

This position is to cover for a maternity leave and reports to the Chief Human Resources Officer as part of the Human Resources team. This position is responsible for answering the telephone, greeting customers, dispatching service calls, and is the first line of communication to anyone contacting our company.

Responsibilities

- Represent Delta’s core values of Integrity, Service and Quality in relationships with both internal staff members and external customers and suppliers.
- Follow Delta Elevator policies and procedures, Employee Handbook, and Health & Safety Manual guidelines.




- Answer the telephone and forward calls in a pleasant and professional manner.
- Dispatch service calls to Field Operations staff and ensure the call has been received.
- Greet customers and suppliers who arrive in person.
- Enter time tickets for payroll.
- Open and distribute mail.
- Verifty employee timesheets.
- Match up Visa receipts to monthly statements.
- Other duties as assigned.

Authority

- Prevent the use of unsafe, non-conforming or environmentally damaging product.

Qualifications & Skills

- 1-2 years previous reception experience preferably including dispatch.
- Proficiency in Microsoft Office.
- Strong communication skills and customer friendly attitude.
- Ability to multitask and prioritize according to workload.
- Organization and detail orientation with exceptional record keeping skills.
- Ability to work in a fast paced team environment.
- Ability to succeed in a team workplace.
- A Business Administration or Human Resources diploma would be an asset.

Please submit your resume in PDF format.

INDLP

Job Types: Full-time, Contract
Contract length: 14 months

Pay: $22.00 per hour

Benefits:

- Company events
- On-site parking

Work Location: In person

📌 Receptionist/Dispatch - 12 - 16 month Contract (Kitchener)
🏢 Delta Elevator
📍 Kitchener