Overview

Holiday Helpers Canada is a registered charity that provides customized poverty relief packages to families living in low-income situations with young children. We've been helping families for 25+ years and this year we are aiming to support 1,400 families in the GTA, Durham, Hamilton and York regions. We are looking for a Holiday Operations Assistant who can support us with various activities at our workshop locations in the GTA, Durham and York Regions.

Job Summary

"Santa's Workshop" in Scarborough will operate from November 25th to December 13th 2026. At this location you will be receiving packages and working with public volunteers who come to assist with sorting, organizing and packing up family packages. This location is lively and requires a high level of organization before they kick off. While the event is going on, jobs need to be assigned/re-assigned, supplies topped up, and spontaneous requests fulfilled. We're looking for a friendly person who works well under pressure, is organized, loves Christmas and has experience working with people in an event situation. Due to the short-term nature of the position, we require the person to be available all the days the workshop is open

Duties

- Setting up and closing the event each day
- Working with public volunteer groups
- Tidying up and organizing work areas
- Other duties as assigned

Works within the policies,



procedures and regulations as required by the Company and under the Occupational Health and Safety Act.

Skills

- 2 - 4 years of relative work experience
- Remains positive and friendly in a busy, time-sensitive environment
- Is able to take direction and feedback well
- Has a high level of professionalism
- Demonstrated customer service and relationship skills
- Proficient with MS Office (Outlook, Excel, Word) or other associated products like SalesForce
- Solid communication skills as well as patient, respectful, and compassionate with our recipient families and volunteers
- Excellent organizational skills with the ability to multi-task and attend to detail
- Punctual with a strong work ethic and commitment to seeing jobs through
- Works well in a team environment
- Loves Christmas is an asset

Physical & Psychological Working Conditions/Requirements

- Job requires ability to stand for extended periods of time
- Lifting approximately 5 to 15 kg
- Ability to manage volunteer and family expectations and potentially deal with conflict

Pay: $20.00 per hour

Benefits:

- Casual dress
- On-site parking

Education:

- Secondary School (required)

Experience:

- relevant work: 4 years (required)

Language:

- English (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

📌 Seasonal Holiday Operations Assistant (Scarborough)
🏢 Holiday Helpers Canada
📍 Scarborough