Connect AI, automation, and customer experience strategy as an Accenture Song executive sales leader shaping modern customer service transformations.This leader positions Accenture Song’s capabilities across AI-enabled engagement, intelligent operations, technology, and industry expertise. You will create compelling value propositions for senior executives while shaping complex customer experience and contact center opportunities. Success requires solid business cases, competitive strategy, and multidisciplinary collaboration.Key Responsibilities:




Create value propositions for AI-enabled customer engagementShape customer experience and operational transformation roadmapsAlign internal and client stakeholders to advance opportunitiesDevelop executive business cases connecting investments to outcomesUse industry trends to strengthen pursuit positioningRequirements:
Experience shaping large-scale customer service transformationsProven success capturing transformational consulting engagementsAbility to develop differentiated executive narrativesDeep knowledge of contact center platforms or ecosystemsEight years in enterprise sales, capture, or business developmentApply strategic sales leadership, AI-enabled service knowledge, and executive storytelling to Accenture Song transformation opportunities.
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📌 Ai Customer Service Transformation Executive (Winnipeg)
🏢 Accenture
📍 Winnipeg