Job Responsibility:

DO NOT APPLY IF YOU HAVE NOT WORKED AT THE UPS STORE

The UPS Store Associate plays a key role in providing exceptional customer service and performing a variety of tasks to support the smooth operation of a UPS Store. The ideal candidate is a friendly, reliable, and detail-oriented individual who enjoys working in a fast-paced environment and interacting with customers.

Key Responsibilities

- Customer Service :
- Greet customers warmly and provide professional assistance.
- Answer questions regarding store services, pricing, and package tracking.
- Help customers choose the best shipping options based on their needs.
- Shipping and Packaging :
- Process shipments using store software and ensure accurate labeling.
- Pack items securely to ensure safe delivery, using proper packaging techniques and materials.
- Weigh, measure, and calculate shipping costs.
- Retail Sales :
- Promote and sell UPS Store products and services (e.g., packing supplies, printing services).
- Operate cash registers, process payments, and handle customer transactions efficiently.
- Administrative Tasks :
- Assist with photocopying, scanning, faxing, and other office services.
- Maintain inventory of store supplies and restock as needed.




- Keep the store clean, organized, and presentable.
- Other Duties :
- Assist with mailbox rentals and mail handling, including sorting and forwarding mail.
- Support promotional and marketing initiatives as directed by the store manager.
- Address and resolve customer complaints or escalate them to management when necessary.

Qualifications

- Education & Experience :
- High school diploma or equivalent (required).
- Previous retail, customer service, or shipping experience (preferred).
- Skills :
- Excellent communication and interpersonal skills.
- Solid problem-solving and multitasking abilities.
- Proficiency in basic computer applications (e.g., Microsoft Office, Point-of-Sale systems).
- Attention to detail and accuracy in handling shipments and transactions.
- Physical Requirements :
- Ability to lift and move packages weighing up to 50 lbs.
- Ability to stand for extended periods and perform repetitive tasks.

Job Types: Full-time, Permanent

Shift:

- 4 hour shift
- Day shift

Work days:

- Monday to Friday
- Weekends as needed

Experience:

- The UPS Store: 1 year (required)

Work Location: In person

📌 The UPS Store associate (Toronto)
🏢 THE UPS STORE 10
📍 Toronto