The Care Group (“TCG”) offers high quality residential care services to complex care clients in seven homes throughout the Lower Mainland and Vancouver Island. Based in Coquitlam, we are a privately owned and operated assisted living and complex care provider that offers both subsidized and private pay care. We are looking for Office Manager to join our team at Hollyburn House in West Vancouver, BC.

This role is multi-faceted and performs duties and responsibilities related to bookkeeping, payroll, customer service and other supportive administrative duties as assigned. This position is an integral part to the administrative department that works together and/or independently to achieve effectively managed quality residential care operations.

Salary: C ompetitive, extended health and dental benefits, RRSP after 3 months

Monday - Friday 8:30 am - 4:30 pm

Respond to client inquiries, maintain good customer relations and solve problems in conjunction with the care home managers.





Perform daily bookkeeping tasks, including maintaining resident user fee accounts, resident trust accounts, accounts payable, petty cash, monthly bank reconciliations

Perform supportive administrative work as assigned

Assist in projects, assignments and other duties as assigned

Minimum 5 years of general administrative experience

Experience in full-cycle payroll, including government remittances and T4 processing

Advanced MS Office: Word, Excel. Sage knowledge as an asset

Ability to pass a criminal record check

Quick learner, versatile and willing to perform a variety of support tasks

Able to work with minimal supervision while also work effectively and productively as a team player.

Exceptional customer service skills, able to deal tactfully and effectively with co-workers, clients

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📌 Office Manager and Customer Service (West Vancouver)
🏢 The Care Group
📍 West Vancouver