Job Responsibility:

Dental Front Desk Team Member in Vernon, BC! Up to $30/hr! We are seeking a dedicated and organized Front Desk Agent to join our team in a dynamic dental office environment. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires robust communication skills and familiarity with dental office operations, including experience with electronic medical records and front desk responsibilities.

Duties

- Greet patients warmly and manage the check-in process efficiently.
- Schedule and confirm appointments using dental software systems such as Dentrix or Epic.
- Handle incoming calls and inquiries, providing information about services and assisting with patient needs.
- Maintain accurate patient records in electronic medical records systems.
- Process patient payments and manage billing inquiries.
- Coordinate with dental staff to ensure smooth patient flow throughout the office.
- Assist with administrative tasks, including filing, data entry,



and maintaining office supplies.
- Ensure the front desk area is organized and welcoming for patients.

Requirements

- Previous experience in a dental office or medical office setting is preferred.
- Familiarity with front desk operations and phone systems is essential.
- Proficiency in using electronic medical records software; experience with Dentrix or Epic is a plus.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
- A positive attitude and a commitment to providing outstanding patient care.

Join our team as a Front Desk Agent where you can make a difference in our patients' experiences while working in a supportive workplace!

Job Types: Full-time, Part-time

Pay: Up to $30.00 per hour

Expected hours: No more than 32 per week

Work Location: In person

📌 Dental Front Desk (West Kelowna)
🏢 VERNON DENTAL EXCELLENCE]
📍 West Kelowna