Responsable Service Delivery Senior (Surrey)

Responsable Service Delivery Senior (Surrey)

30 Oct
|
Vancouver City Savings Credit Union
|
Surrey

30 Oct

Vancouver City Savings Credit Union

Surrey

Elevate Vancity's Member Service Centre as a Senior Director of Contact Centre Experience. You will lead a hybrid team to enhance service delivery and drive exceptional member experiences.

This full time role based in Surrey Central focuses on strategic growth and service delivery. Ideal candidates possess strong leadership and commercial acumen in financial services, capable of navigating complex organizations while maintaining a member-focused approach.

Proven track record in multi-team management

- Knowledge of compliance and risk requirements
- Relevant post-secondary education or equivalent experience

📌 Responsable Service Delivery Senior (Surrey)
🏢 Vancouver City Savings Credit Union
📍 Surrey

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