Department Manager, Front End / Customer Service (Halifax Regional Municipality)

Department Manager, Front End / Customer Service (Halifax Regional Municipality)

30 Oct
|
Irving Shipbuilding
|
Halifax Regional Municipality

30 Oct

Irving Shipbuilding

Halifax Regional Municipality

Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new challenges, and grow your career. If you're looking for a place where your contribution matters, your growth is supported, and your work helps shape communities across Atlantic Canada, we'd love to hear from you.
Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates, executing strategic merchandising plans, managing inventory, and ensuring an exceptional customer experience. This role combines hands-on retail expertise with people leadership to foster a high-performing, customer-focused setting. Department Managers are also responsible for maximizing profitability and protecting company assets through inventory control, loss prevention, operational efficiency, and ensuring compliance with company policies and procedures.
Lead the department by setting the example in safety, customer service, and visual merchandising standards.




Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.
Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.
Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
Strong organizational and problem-solving skills with the ability to manage shifting priorities.
Demonstrates a passion for customer service and a commitment to achieving sales goals.
Previous experience in retail sales and team supervision is preferred.
Product knowledge within the department is considered an asset.
CSA-approved steel-toed footwear is required while on shift.
Employee and Family Assistance Plan
Medical, Dental, Vision, RRSP Matching, and PTO benefits

📌 Department Manager, Front End / Customer Service (Halifax Regional Municipality)
🏢 Irving Shipbuilding
📍 Halifax Regional Municipality

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: department manager, front end / customer service (halifax regional municipality) / halifax regional municipality

Subscribe to this job alert:

Get the latest job offers by email for: department manager, front end / customer service (halifax regional municipality) / halifax regional municipality