Manager, Customer Service & Airport Operations (Richmond)

Manager, Customer Service & Airport Operations (Richmond)

30 Oct
|
Skyservice Business Aviation
|
Richmond

30 Oct

Skyservice Business Aviation

Richmond

Lead FBO operations at Skyservice Business Aviation in YVR, applying aviation safety, team leadership, and customer service expertise.

This FBO Operations Manager oversees ramp activities, employees, training, fuel inventory, facilities coordination, and customer interfaces. The position requires progressive FBO leadership experience, SMS investigation knowledge, scheduling capability, and solid stakeholder relationships. You will support safe, efficient operations while meeting financial and service expectations.

Key Responsibilities:

Manage ramp and adjacent apron operational activities

Direct, train, supervise, and support FBO teams

Ensure safety standards, programs, and compliance

Manage fuel ordering, inventory, and WFS standards

Lead YVR SMS occurrence report investigations

Requirements:

Ten years of progressive FBO leadership experience

Five to eight years leading people and teams

Post-secondary education or related equivalent experience

Experience with complex schedules and ADP timekeeping

Ability to obtain required airport security clearances

Bring FBO management, safety leadership, employee development, and operational expertise to Skyservice Business Aviation at YVR.

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📌 Manager, Customer Service & Airport Operations (Richmond)
🏢 Skyservice Business Aviation
📍 Richmond

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