Food Service Supervisor/Shift Manager

A&W; – Whyte Ave

A&W; in Edmonton is seeking reliable, experienced Food Service Supervisors to join our leadership team in a full-time, permanent role . This opportunity is well suited to individuals who value responsibility, take pride in their work, and are looking for long‑term, stable employment that offers career growth opportunities with a respected Canadian brand.

Wage: $17.00 per hour

Employment Type: Full-time, Permanent

Language: English

Start Date: As soon as possible

We recognize that employees have commitments outside of work, and we strive to offer flexible scheduling where operationally possible.

Optional, employee‑contributed Medical and Dental Advantages (single or family), including:

Pharmaceuticals and Hospital Care

Paramedical Services and Medical Equipment

Vision Care and Travel Coverage

Basic and Optional Life Insurance

~ The McMurray Group owns and operates A&W; Restaurants throughout Western Canada. We are committed to building robust workplaces where people stay and build their careers through open communication, mutual respect, and recognition of a job well done. Our supervisors play a key role in creating professional, well‑run restaurants.

As a Food Service Supervisor/Shift Manager , you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational decisions, and ensure food quality, safety, cleanliness, and customer service meet A&W; standards.





This is a hands‑on leadership role for individuals who are comfortable taking ownership of their shift and supporting both people and performance.

Supervise and coordinate staff activities during assigned shifts

Assign stations, manage breaks, and ensure proper staffing levels

Open and/or close the restaurant, including safe and cash‑handling procedures

Support training, coaching, and onboarding of new employees

Ensure compliance with food safety, sanitation, and workplace safety standards

Complete shift documentation and required records accurately

Inventory & Cash Control

Assist with inventory counts and monitoring waste and usage

Support basic food and labour cost control

Assist with routine administrative and reporting tasks

Customer Experience

Maintain a clean, organized, and welcoming restaurant environment

Ensure guests receive prompt, friendly, and consistent service

Handle guest concerns using A&W; service recovery standards

Minimum 3 years of experience in food service

Previous lead, senior crew, or supervisory experience preferred

FOODSAFE Level 1 required (Level 2 considered an asset)

Fast‑paced restaurant environment

Standing and walking throughout shifts, with repetitive tasks typical of a food service environment

Shift work including mornings, evenings, weekends, and statutory holidays

Posted: October 29, 2026

Please ensure you provide a current and relevant resume, including applicable work experience and references.

We encourage candidates to apply through the posting link for priority processing. Online:

- In person at the restaurant location
- If you are viewing this posting, the position has not yet been filled.

📌 Food service supervisor (Full-time, Permanent) (Edmonton)
🏢 A&W Restaurants
📍 Edmonton