The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.
The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world. New College opened in 1962 and has since developed its own traditions and identity, focusing on personal attention to students, innovative interdisciplinary programs, links with professional faculties, career mentorship and community outreach initiatives. Within our friendly and informal environment, we place a high priority on student support services and we have built a rich and inclusive learning community that includes academic support, amenities for studying and social interaction, and opportunities for co-curricular and community engagement.

The Operations Manager is a key member of the Business Services Team. Reporting to the Chief Administrative Officer (CAO), the incumbent is responsible for assisting the CAO in identifying the direction, goals and objectives for and managing all infrastructure, maintenance and operations of the three New College Buildings – Wetmore Hall, Wilson Hall and 45 Willcocks.



This includes responsibility for College academic/administrative space, classroom space, dining-hall spaces and residence space housing approximately 900 undergraduate students. This position provides leadership and expertise in the planning, budgeting, execution, monitoring and evaluation of major and minor maintenance projects (in conjunction with the Property Manager) and oversight of New College facilities including day-to-day maintenance and operations of facilities and the provision of outstanding customer service. In addition, this position develops and implements policies, systems and procedures to ensure that Current College meets the highest standards in the delivery of service to the New College community, visitors and customers. The incumbent ensures that New College meets the highest standards for environmental practices including waste management, materials recycling and energy efficiency. University degree with qualifications in facilities management, engineering or architecture or equivalent combination of education and experience.
Additional knowledge of strategic planning, financial management, business management and project management required.
Expertise in managing the complexities of a multi-purpose academic/residential building desirable.





Minimum of 4 years’ experience in facilities management.
General knowledge of building design, construction, engineering systems and operational practices.
Demonstrated experience in managing maintenance budgets and performing financial analyses of alternatives.
Experience with strategic planning with an emphasis on facilities renewal projects for older buildings.
Demonstrated experience in Health and Safety issues, Fire Prevention, Emergency Planning and Emergency Response.
Experience within a complex organizational environment would be an asset.
Experience with management and supervision in a unionized environment required.

Superior project management skills.
Proficient in using the suite of Microsoft Office 365, including Word, Excel, PowerPoint, Outlook and Teams.
Knowledge of architectural and engineering drawings.
Knowledge of building and service contracts, and University contracting processes and practices.
Familiar with formulating budgets and estimates, reviewing cost reports and preparing financial projections and analyses.
Knowledge of StarRez and other facilities management database products is desirable.
Knowledge of labour, employment standards, health & safety, and sound management practice is essential.
Demonstrated understanding of the Accessibility for Ontarians with Disabilities Act (AODA) laws and standards is essential.

Ability to work effectively with faculty, staff, students and members of the University and community at large.

Schedule: Full-Time
Facilities/Ancillary Services

📌 Assistant to Operations Manager - Full Time (Toronto)
🏢 University of Toronto
📍 Toronto