Requisition ID: 23874 Department: Finance and Corporate Services Dept.

Service: Employment Type: 1 Full-time Permanent

Administrative and Support Services

You are responsible for conducting an independent investigation of Workplace Violence and Harrassment complaints and breaches of the City’s Code of Conduct under delegated authority of the Program Manager, with autonomy over investigation methodology, credibility assessments, and factual findings. Provides findings and recommendations to management regarding policy application and risk mitigation strategies while maintaining procedural fairness.

You conduct your investigations in a procedurally fair manner and in line with legal precedent, and you adopt a trauma-informed approach throughout the investigation. You provide expert advice and guidance to City management and staff on the City’s workplace violence and harassment complaint resolution processes.

Minimum university degree in Human Resources, Industrial Relations, Law or related field

Experience managing labour relations issues and interpreting/administrating collective agreements, preferably in a municipal setting is desirable

Interpreting and applying policy, regulations, legislation, and applicable labour and employment-related legislation to investigations

Legislation, trends, policies, regulations, issues, principles and procedures related to conducting workplace investigations in a unionized workplace

Corporate or municipal Workplace Violence and Harassment Policy

Dispute resolution techniques and processes

Knowledge of investigative methods, techniques and practices

Corporate or municipal, policies and procedures, political infrastructure

Knowledge of function, objectives, principles and practices of public personnel and labour relations management and administration within unionized work environments is desirable

Knowledge of standard and generally accepted human resource policies and procedures dealing with labour relations is desirable





Strong interpersonal skills to develop and maintain effective working relationships with other investigators, HR, Labour Relations, Legal and departmental staff

Possess organizational skills and flexibility to plan, organize and prioritize own work and to deal effectively with multiple demands, shifting/conflicting priorities, pressures and deadlines in an complex, unionized work setting

Excellent written communication skills including experience writing a variety of documents including decision making documents and correspondent

Excellent verbal communications skills with the experience to conduct interview in-person, over the phone, or virtual platforms

Excellent critical thinking skills and judgment with demonstrated ability to analyze and apply legal and policy standards

Demonstrated experience in planning and executing investigations, with the ability to remain impartial and neutral throughout the investigative process and in highly emotional situations

Demonstrates tact, diplomacy, sound judgment and discretion in protecting the privacy, confidentiality and security of personal and proprietary information

Must be able to travel to work locations as required by the job

Ability and willingness to periodically work evenings and weekends as duties require

Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Language Requirement: English oral, reading, writing

Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

Please contact the HR Service Centre (email:

📌 Investigator (Full Time, Permanent) (Ottawa)
🏢 City of Ottawa / Ville d’Ottawa
📍 Ottawa