(Remote) Implementation Consultant (Toronto)

(Remote) Implementation Consultant (Toronto)

30 Oct
|
SFIR Consulting
|
Toronto

30 Oct

SFIR Consulting

Toronto

North York (Northwood Park / York University), Canada

City North York (Northwood Park / York University)

At SFIR Consulting Ltd., we are on a mission to redefine accounting.

We believe our systems team should be proactive, trusted advisors,not reactive service providers. We offer systems implementations and consulting across accountingand ERP systems, grounded in the full cycle accounting and sales taxexpertise that shapes how we approach every engagement. We are hiring one full-time, permanent System ImplementationSpecialist to join our Systems Department, working on our PriorityERP stream. This posting is for an existing vacancy.

As the primary driver of client-facing Priority ERP work at SFIRConsulting, the System Implementation Specialist participates inclient kick-off meetings, then leads the scoping meetings and theexecution of the work that follows. These are larger engagements,longer in duration, and they span the breadth of an ERP system. Youwill hold ultimate accountability for the accurate, on-time technicaldelivery of each assigned client engagement, working in closepartnership with the assigned Project Manager, who oversees overallproject timelines and progress.

Alongside implementation projects, you will deliver Priority ERPSystem Consulting, which ranges from ongoing advisory support on analready-implemented system to potentially picking up and completing animplementation a third party began.

Across every engagement, you provide the technical substance behindthe work, explaining requirements, systems, and tools, and addressingtechnical questions as they arise. Owns technical delivery end to end without requiring oversightto confirm the work is correct. Owns technical delivery endto end without requiring oversight to confirm the work is correct.

Diagnoses and resolves system and implementation issues under timepressure, adapting the solution to the client’s environment ratherthan relying on a fixed play book for every scenario.

Adjusts their level of explanation to the audience in the room,simplifying or going deeper as needed, including explainingaccounting configuration to clients who do not have an accounting background.

Documents decisions, assumptions, and actions taken throughout anengagement,



clearly enough that the Project Coordinator can trackstatus without following up.

Flags risk honestly rather than over-promising on what a systemcan do.

Flags risk honestly rather than over-promising on what they can deliver.

Is building a career in professional services, not simplyaccumulating a title.

Participate in client kick-off meetings for Priority ERP SystemImplementation projects, then lead the scoping meetings that followto determine the exact scope, tasks, and sequencing required fordelivery, producing a clear and correctly sequenced Scope of Worksand execution plan.

Lead User Training sessions, User Acceptance Testing, and anyother technical meetings required throughout the engagement,confirming the delivered system meets the client’s requirementsbefore go-live.

Configure and customize the Priority ERP system to meet specificclient needs in a precise and creative manner, adapting standardfunctionality and processes to the client’s environment.

Configure the accounting module, including the chart of accounts,tax codes, and linking inventory to accounts payable and accountsreceivable, and determine what to hand off to the client’s ownaccounting team to complete.

Handle scope changes during implementation projects formallythrough the Change Request process, documenting the requested changeand its impact on scope, timeline, and cost.

Deliver and execute all Priority ERP System Implementation work,ensuring accurate, on-time go-lives.

Provide training, ongoing support, and professional communicationwith clients and users, whether in person or through remote toolssuch as Zoom.

Troubleshoot and resolve real-time system, change-management, andimplementation issues to minimize disruption for clients, escalatingappropriately when an issue falls outside the role’s technical authority.

Collaborate with the assigned Project Manager and ProjectCoordinator to keep engagements on track.





Document technical findings, decisions, and outstanding items,identify gaps or inefficiencies in documentation, hand-offs,kickoffs, scoping, and delivery, and propose practical improvementsbased on direct engagement experience.

Administrative Tasks

Communicate with internal team members for day-to-daycoordination and administrative correspondence.

Report all planned leave and absences in advance, per companyleave policy.

These are non-negotiable:

A minimum of 3 years of hands-on experience implementing orsupporting an enterprise-level ERP system, such as Priority ERP,NetSuite, Microsoft Dynamics 365 Business Central, MicrosoftDynamics 365 Finance and Operations, SAP, or Epicor, in aclient-facing capacity, including experience implementing an ERPsystem from scoping through go-live.

Experience working directly with clients on systemconfiguration, training and support in a regulated orprofessional services environment.

A university degree in information systems, computer science,accounting, business, or a related field, or equivalent practical experience.

Technical problem-solving, diagnosing and resolving system andimplementation issues under time pressure, adapting solutions tothe specific client environment.

System configuration and implementation experience on an ERP system.

General familiarity with data privacy and security practicesrelevant to handling sensitive company or client information.

Everything else, including tools, templates, workflows, andinternal systems, we will train.

This role is hybrid, combining remote work with required in-personattendance at client sites when needed, in-office work days, teamevents, and training. Hybrid work workplace (remote and in-office)

Competitive salary: $Medical (including Rx),Dental, and Vision

Clear growth pathways to Senior roles

Opportunity for billable project work

Eligibility for a discretionary year-end performance bonusbased on individual contribution and overall companyperformance

Online Pre-Screening Assessment, completed when you apply

Accommodations are available upon request at any stage of thehiring process in accordance with the Accessibility for Ontarians withDisabilities Act (AODA).

📌 (Remote) Implementation Consultant (Toronto)
🏢 SFIR Consulting
📍 Toronto

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