Job Responsibility: :

The Patient Services Clerk plays a key role in supporting the Addiction Services programs within the Mental Health Department, including the Rapid Access Addiction Medicine (RAAM) Clinic, Withdrawal Management, and RVH's live-in addiction treatment programs.

These regionally funded programs offer low-barrier access to specialized addiction support for individuals aged 16 and older who are seeking help to reduce or change their substance use. As the Patient Services Clerk you will be is responsible for reception, patient registration and bookings, triaging bookings, communication and clerical duties of the program in accordance with the organizational philosophy, policies and standards of the Royal Victoria Regional Health Centre.

As a qualified candidate you will have the following job requirements;

- Medical Office Administration Certificate/Diploma or equivalent program essentials
- Office Administration experience in a hospital setting or equivalent competencies
- Computer literacy Microsoft Office, keyboarding skills - 50 wpm essential




- Experience with Microsoft Excel considered an asset
- Current experience with Meditech including registration, EMR, scanning, order entry and CWS appointment scheduling an asset
- Processing of physician orders considered an asset
- OTN scheduling considered an asset
- Experience with Microsoft Teams an asset
- Ordering unit supplies/Plexxus ordering an asset

You will be a great fit for this position if you have;

- Excellent time management skills
- Ability to prioritize and function effectively in a busy environment
- Ability to prioritize work and complete assigned tasks within a timely manner
- Ability to be flexible and adaptable to a changing work environment
- Strong problem-solving and organizational skills
- Commitment to maintaining confidentiality
- Ability to work independently as well as collaboratively as a team member
- Commitment to providing excellent customer service

📌 Patient Service Clerk (Barrie)
🏢 Royal Victoria Regional Health Centre
📍 Barrie