For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

The General Manager will assume a high-stakes role in driving the profitability and strategic growth of our Service division. You will report directly to Co-CEO and will hold significant accountability for the Service division's performance, including maximizing revenue, enhancing operational efficiency, and driving bottom‑line results. Leadership and Strategic Management

Your performance will directly impact the company's financial health and market position

Lead, restructure, and refine the Service Division's team to drive performance and productivity, ensuring that the right talent is in place to meet the company's ambitious goals

Champion performance-driven leadership, providing guidance, coaching, and mentoring to build a high-performing team capable of exceeding expectations

Drive operational efficiency across all aspects of the Service Division, ensuring service delivery is optimized for speed, quality, and cost-effectiveness

Continuously improve resource allocation, anticipating customer demand, and making data-driven decisions to streamline processes and reduce costs

Customer and Business Development

Relentlessly pursue customer satisfaction and retention, ensuring we deliver value with every service and stay ahead of competitors

Actively engage with clients and stakeholders to uncover new business opportunities, build relationships, and capitalize on high-growth service areas

Administrative and Compliance Responsibilities

Ensure operational compliance with company policies,



Health & Safety regulations, and industry standards

Prepare and manage accurate budgets, forecasts, and operational reports, ensuring alignment with financial goals and delivering results

College diploma in a related field

Proven experience in managing service operations, with a track record of driving both profitability and operational efficiency in a high-growth, fast-paced environment

Strong expertise in service management, ideally in industrial or technical services (e.g., Demonstrated success in achieving business growth and profitability through operational optimization and customer-focused strategies

Solid experience with P&L; management, budgeting, and financial oversight to ensure profitability

customers first, ownership/accountability, respect, performance excellence, integrity and innovation

Based in a climate-controlled office and warehouse environment in Mississauga, ON

Travel required to customer sites and company branches in Laval and Edmonton

Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; We will help you grow so that we can continue growing.

Competitive base salary ($140,000 - $165,000) with significant variable compensation directly tied to business performance and profitability

Substantial long-term incentive compensation for fixing and growing the service business—your success here equals substantial rewards

Comprehensive benefits package, including medical, dental, paramedical, and vision coverage

We regularly host social events and gatherings to foster togetherness and fun

Join Us Now and Drive Immediate Impact

This is an exciting, high-impact role with the prospect to make an immediate difference. We use automated tools, including artificial intelligence, to help review applications efficiently.

📌 General Manager - Urgent (Mississauga)
🏢 John Brooks
📍 Mississauga