Bylaw Compliance Officer

JR-2026-296 Bylaw Compliance Officer (Part Time) (Open)
2026-11-12 Primary Posting
Nov 12, 2026 Note: Posting comes off at 12:00AM on the closing date, with the competition closing at 11:59pm the day prior.
Hourly Rate:
Note: In addition to the hourly pay, you will be enrolled in the City's medical benefit plan and receive 10.2% in lieu of vacation and statutory holidays.
Reporting to the Assistant Manager, Protective Services, this position performs administrative and regulatory enforcement duties by responding to complaints, conducting follow up investigations and inspections as required in support of City bylaw regulations while adhering to general Division policies and departmental operational procedures. Officers provide exceptional customer service to gain compliance through a variety of enforcement techniques utilizing discretion and critical thinking skills for an effective resolution.
Receives, processes, investigates complaints and enforces all municipal bylaws, including but not limited to Valuable Neighbour, Parks and Public Places, Zoning, and Traffic bylaws. Resolves bylaw complaints in an effective and efficient manner in accordance with City policies and operational procedures.
Resolves bylaw complaints through a progressive enforcement model effectively utilizing appropriate enforcement techniques.
Promotes public safety throughout the community, City parks, downtown business improvement area(s) by foot, bike or vehicle patrols.
Responds to complaints where individuals may be affected by mental health and substance use or are experiencing homelessness.
Conducts evening park patrols and secures City park infrastructure.
Inputs notes, photos, email and other records, prepares,



records and reports on issues relative to bylaw enforcement activities as requested in accordance to the City’s records management policy and operational procedures.
Answers telephone, written and in-person inquiries related to bylaw enforcement matters with the ability to direct clients to the appropriate City department or external agency.
Acts as a City representative in the Municipal Ticket Information and Bylaw Offence Notice Enforcement systems by writing and delivering ticket information’s, and presents evidence in adjudication hearings and provincial court as required.
Responds to complaints regarding Traffic Bylaw violations in all areas of the City and issues violation tickets or warning notices as applicable.
Minimum three (3) years experience in compliance, enforcement, policing, corrections, or relevant equivalent.
Current valid BC Class 5 driver’s license with a driver’s abstract acceptable to the City.
Level 2 Advanced Bylaw Enforcement and Investigative Skills Certificate.
Ability to learn and apply all City bylaws, Department policies and procedures in addition to related municipal and provincial legislation.
Proficient in the use of computers, automated systems and related software programs, other related database programs and general office equipment.
Proven ability to efficiently use modern phone technology with reasonable speed and accuracy as related to essential operational processes and officer safety.
Ability to work with a diverse and at-risk population.




Ability to tactfully communicate with and resolve bylaw matters with individuals that may be affected by mental health and substance use or are experiencing homelessness. Uses sound judgement, conflict resolution and de-escalation techniques to resolve bylaw related complaints or calls an appropriate agency for assistance.
Exercises independence, discretion and mature judgement in problem solving to achieve compliance to effectively manage calls for service.
Articulates well both verbally and in writing to professionally respond to the public, business community and other agencies.
Proven ability to draft and write business correspondence such as reports, letters, emails, memos that demonstrate an understanding of proper sentence structure, grammar, and professionalism.
Knowledge of Bylaw Enforcement Officer authorities including the Bylaw Notice Enforcement Act, Municipal Ticketing Information system and related provincial court documents and proceedings.
Ability to obtain and maintain an acceptable Criminal Record Check and Vulnerable Sector Check.
Ability to obtain and maintain an RCMP Enhanced Reliability Security Clearance.

Post secondary courses in municipal administration or courses related to compliance and enforcement.
Three years experience in bylaw enforcement or related fields.

Supervisory experience or leadership training.
Recognize opportunities for department operational efficiencies and present options and suggest implementation.

Please submit your resume, quoting the appropriate competition online by selecting “apply” and creating a candidate profile.
~ Please note that we are unable to accept phone calls regarding application status.
Worker Sub-Type Permanent
Location Parkade Building
Time Type Part time
Supervisory Organization Bylaw Compliance Team Apply Now / More Info

📌 Compliance Officer (Part Time) (m/f/d)
🏢 City of Vernon
📍 Vernon